Comparison
GreeterHub vs ServiceTitan AI Voice Agent
ServiceTitan's AI Virtual Agent answers calls and books jobs straight to the ServiceTitan dispatch board — a serious tool, built for shops already running ServiceTitan's enterprise platform. GreeterHub is an HVAC-trained AI receptionist for shops that don't run ServiceTitan, don't want per-technician enterprise pricing, or don't want their phone agent married to any platform at all.
GreeterHub does more than answer the phone — it's an AI office manager that books jobs, remembers your repeat customers, and routes after-hours emergencies, not just a receptionist that takes a message.
Only 100 founding seats · $199/mo locked for life · Refund if we miss the January 31, 2027 launch
The quick answer
- Choose ServiceTitan's AI Virtual Agent if you already run ServiceTitan — it reads technician availability and books to the dispatch board natively, and their published pilot booking rates are strong.
- Choose GreeterHub if you're not a ServiceTitan shop: there's no platform to buy underneath, pricing is published instead of demo-gated, and your receptionist survives a software switch.
- ServiceTitan publishes no pricing — every plan is "Request Pricing" behind a sales call, priced per technician. GreeterHub's tiers are on the pricing page.
- You can call GreeterHub's demo line right now (+1 855 799 6531); ServiceTitan's live demo sits behind a form on their site.
GreeterHub vs ServiceTitan AI Virtual Agent, feature by feature
| Feature | GreeterHub | ServiceTitan AI Virtual Agent |
|---|---|---|
| Works without buying a field-service platform | ||
| Keeps working if you switch field-service software | ||
| Published pricing you can read today | ||
| Built for | HVAC-trained, sized for owner-run shops | ServiceTitan customers (mid-to-large shops) |
| Where bookings land | Your GreeterHub schedule — platform-independent | The ServiceTitan dispatch board |
| Demo access | Public demo number, call any time | Live demo behind an on-site form |
| Onboarding | White-glove — set up for you | ServiceTitan implementation (their published claim: 20 minutes for the agent, on top of the platform) |
ServiceTitan details verified August 2026 from servicetitan.com product and pricing pages. Pricing and plans change — verify current terms on each vendor's site.
When GreeterHub is the better fit
- You don't run ServiceTitan — and buying an enterprise field-service platform just to get an AI phone agent is backwards.
- You want to know the price before a sales call. GreeterHub's tiers are published; ServiceTitan's are quoted per technician after a demo.
- You're an owner-run shop: GreeterHub is sized and priced for the 1-to-30-tech operation, not the enterprise contact center.
- You want the option to change software later without losing your receptionist.
- You want to stress-test the agent yourself, today, before talking to anyone.
When ServiceTitan's AI Virtual Agent is the better fit
- You already run ServiceTitan and live on the dispatch board — the AI books against real-time technician availability natively.
- You're a larger operation where ServiceTitan's per-technician platform pricing already makes sense; the AI agent extends a system you've invested in.
- You want one vendor for the whole stack — dispatch, CSR tools, marketing, and now the phone agent.
- Their published pilot numbers (up to 90% capacity-adjusted booking rate) matter to you and you're positioned to hold them to it.
On ServiceTitan today? Your phone agent shouldn't be a lock-in reason.
Plenty of shops love ServiceTitan — and plenty leave it when per-technician pricing outgrows the roster. Either way, an AI receptionist that lives inside the platform becomes one more switching cost the day you re-evaluate.
GreeterHub sits outside that decision: it answers, triages, and books on its own calendar today (a connector roadmap follows), so your receptionist, call history, and customer records survive any platform move — in or out of ServiceTitan.
What to look for when an enterprise FSM offers you an AI agent
Platform-bundled AI agents are genuinely good at booking into their own platform. The questions below decide whether that's what your shop actually needs.
Are you buying an AI agent, or a platform with an agent attached?
If the agent requires the platform, price the whole stack — platform subscription, per-technician seats, implementation — not just the agent. An agent with no platform requirement prices as exactly what it is.
Can you find out what it costs without a sales call?
Published pricing means you can do the math on a Tuesday night. Quote-only pricing means the price flexes to the sales conversation — which rarely favors the smaller shop.
What's the exit cost?
When the agent is part of the platform, leaving the platform means losing the phone number setup, the training, and the booking flow all at once. Ask what happens to your receptionist the day you switch — and get it in writing.
Is it sized for your shop?
Enterprise tools assume office staff who administer them. An owner-run shop needs the opposite: an agent that runs in the background and reports to your phone, not another dashboard someone has to babysit.
ServiceTitan AI Virtual Agent pricing vs GreeterHub
ServiceTitan AI Virtual Agent: ServiceTitan does not publish pricing — the platform's Starter, Essentials, and Works plans are all "Request Pricing," quoted per technician after a sales demo, and the AI Virtual Agent's cost and packaging within the Pro product family aren't published either. Owner-operators on trade forums consistently describe ServiceTitan as an investment sized for larger shops. GreeterHub's pricing is on the pricing page — flat monthly tiers, no sales call required to read them.
GreeterHub: GreeterHub is a flat monthly plan with a generous included-call allowance, so your cost maps to bookings rather than call length. Public tiers run Starter at $99/mo (100 calls), Pro at $349/mo (500 calls), Business at $699/mo (1,500 calls), with a low per-call overage that drops as you scale. Founding members lock the Pro plan ($349/mo at launch) at $199/mo for life.
See full GreeterHub pricingKey facts
- ServiceTitan publishes no pricing for its platform or its AI Virtual Agent — every plan is quoted per technician after a sales demo. GreeterHub publishes flat monthly tiers.
- ServiceTitan's AI Virtual Agent books to the ServiceTitan dispatch board and is built for ServiceTitan customers; GreeterHub requires no field-service platform underneath.
- ServiceTitan markets its agent as "the only AI built exclusively for the trades" — GreeterHub is also trades-built (HVAC-trained specifically), without requiring the ServiceTitan platform.
- GreeterHub's live demo line (+1 855 799 6531) is public; ServiceTitan's live demo is gated behind an on-site form.
GreeterHub vs ServiceTitan AI Virtual Agent — FAQ
Only 100 founding seats — then the rate's gone
Founding members lock the rate for life. When the seats are gone, it doesn't come back.
Still on the fence? Hear it for yourself.
Call the demo: +1 855 799 6531Not ready to commit today?
Hold your $199 founding rate for $5$5 becomes a credit toward your first month. 100% refundable if we don't launch by January 31, 2027.
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Try the live demo
Call the demo line and hear the AI receptionist work.